FR5 Software

FirstRate5® house energy rating software

FirstRate5® is an easy-to-use interactive tool with a graphic user interface that enables designers and thermal performance assessors to generate energy ratings for a home by tracing over floor plans. The software integrates the AccuRate calculation engine to estimate the annual heating and cooling energy and can be used to rate an existing design or as an interactive tool to optimise the design beyond compliance.

Release of 2016 User Support Survey Report

by FR5 | Mar 22, 2017
In November 2016, Sustainability Victoria (SV) issued an online survey to gather feedback on the FirstRate5 (FR5) technical support service, software, and certificate generation website. More than 100 FirstRate5 users completed the survey.
The FirstRate5 technical support service is designed to provide users with a high level of support and a positive experience with the software tool and website. The survey responses have helped the FR5 support team to identify ways to improve the technical support service offered to FR5 users.

Whilst the updated user manual has been extremely well received it has been highlighted that SV needs to continually improve the user manual and issue occasional guidance notes to cover common modelling related queries that are not covered in the current user manual.

The User Support Surveyreport compares the FR5 user feedback gathered over the last four years (2013 to 2016). The survey attracted 203 user responses in 2013, 235 in 2014, 209 in 2015 and 113 in 2016.